Fans' A-Z Guide (S-Z)

Fans' Guide A-C | Fans' Guide D-K | Fans' Guide L-R | Fans' Guide S-Z

Scalping or Re-Selling Tickets
It is illegal to buy or sell any ticket for any event at Pepsi Center within 300 feet of the building. Anyone caught attempting to sell in the restricted area will be prosecuted and face revocation of season tickets. The resale of tickets to any game or event over face value is a violation of the Denver Municipal Code.

Scoreboard
The scoreboard is an eight-sided, center hung video and information display. It hangs 35 feet off the floor and features four, 16'x9', high resolution Sony Jumbotron video display boards for highlights, video segments and sponsorship announcements. The scoreboard also has four display boards designed for game and player statistics.

Scoreboard Messaging
Birthdays, anniversaries or short messages can be displayed on the matrix boards that are located between the second and third levels during sporting events only. There is a fee for this service and Guest Relations requires 48 hours notice to ensure the message runs on the night of the special occasion.

Guest Relations also offers to come to your seat location (free of charge), announce the special occasion and get the crowd involved with the celebration. For more information, guests can contact Guest Relations at 303-405-8548.

Season Tickets
For season ticket information call 303-405-1111.

Seat Numbering System
All seating sections are numbered beginning on the south side of the arena and continuing in a clock-wise direction. Viewed from the floor, seats are numbered across the row from left to right, beginning with 1. The rows are numbered from the bottom of the section to the top, also beginning with 1.

Lower level: (100 Series) beginning at the aisle, center court or ice, the section numbers increase by even numbers starting with 102 and ending with 148, in a clock-wise direction.

ADT Club Level: (200 Series) beginning at center court or ice, the section numbers increase by even numbers, starting with 202 and ending with 260, in a clock-wise direction.

Suites: (lower level: 1-42 and ADT Club Level: 43-95) suites are numbered consecutively beginning at center court or ice, south side and continuing in a counter-clock-wise direction.

Upper Level: (300 Series) lower balcony: beginning at center court or ice, section numbers increase by odd-numbers, starting with 301 and ending with 379, in a clock-wise direction. Upper balcony: beginning at center court or ice, section numbers increase by even-numbers, starting with 302 and ending with 380, in a clock-wise direction.

Signs/Banners/Flags
Pepsi Center holds a general policy welcoming signs, banners, and flags during events. The following rules/regulations apply to all signs, banners, flags and posters entering Pepsi Center:

Item may not be attached to a stick, pole or holding device of any sort.
Item may not obstruct facility signage.
Item may not contain or display any profane, offensive or obscene language and/or pictures as determined by facility/event management.
Item may not be, in any way, taped, attached, hung or displayed on the facility.
Item may not obstruct the view of other guests or create a safety hazard as determined by facility/event management.
Items may not be constructed of wood, metal or any other material that may cause harm to others.
Items may not contain commercial or political messages.
Some concerts/special events may have specific policies regarding signs/banners/flags/posters. Please contact Guest Relations at 303-405-8548 for event specific information.

Smoking
Pepsi Center is a non-smoking facility. Smoking is only permitted in designated smoking areas. The main smoking area is located just outside of the East Atrium. Guests must have a valid ticket and a hand stamp to access this area. There is also a smoking area located on the balcony of The Lexus Club restaurant. Guests must have ADT Club Level access to utilize this area. Any guests smoking in a non-designated area will be subject to ejection.

Soliciting/Literature
It is prohibited to solicit contributions or to distribute literature on Pepsi Center property without written approval.

Special Occasions
Pepsi Center is happy to help celebrate special occasions with our guests. Birthdays, anniversaries or short messages can be displayed on the matrix boards only during sporting events. There is a fee for this service and Guest Relations will need 48 hours notice to ensure the message runs on the night of the special occasion.

Stage Configurations
For concerts, Pepsi Center will feature two primary stage configurations, end-stage and center-stage (also known as “in-the-round”). Each of these configurations will accommodate an audience up to 20,000. Certain other configurations may be utilized for circus, ice shows and convention events.

Stairways
Stairways access each concourse of Pepsi Center. The Grand Atrium stairway provides access to all guest levels and concourses. From the East Atrium, the stairway provides access to the lower level from which guests may access all other levels. There are additional stairways located throughout Pepsi Center, mainly used for exits after games or events.

Statues, 3-D Visuals and Art Displays
Pepsi Center features unique displays of statues and three-dimensional visuals: the Pepsi sphere located in the southwest parking lot with its light towers, a hologram of the Pepsi logo just above the Grand Atrium entrance, and a statue adorning the Grand Atrium featuring hockey and basketball players in action.

Strollers
Strollers are allowed into Pepsi Center. Should they not fit under your seat, they may be checked at a guest relations kiosk.

Suite Access
Suite holders may access suites up to one and a half hours prior to each game or event and may remain in their suites up to 30 minutes after the conclusion of a game or event. In-suite catering is also available within these time frames. There may be occasional exceptions to these times.

Suites
Suites are available on multi-year leases or to rent per event basis. For information on leasing please contact the premium sales and service department at 303-405-6161.

All suites have restrictions on the amount of guests in the suite. Suites exceeding capacity may be closed for the event and all guests ejected at the discretion of management.

Tailgating
Tailgating is allowed, but not encouraged outside Pepsi Center. There are no designated areas within the lots and they may only occupy the number of spaces they have purchased. No saving of spaces is allowed and the parking contractor will monitor the lot. Open consumption of alcoholic beverages is prohibited in parking lots surrounding Pepsi Center. Open fires using logs and charcoal grills are prohibited.

Taxi Service
Taxi service is available on the south side of Pepsi Center at the Yellow Cab Canopy just outside of the Grand Atrium.

Televisions
Televisions are located in 38 concession stands. The televisions allow the guests to keep up with the in-house action or catch up on other games or events being televised nationally or internationally. In addition, suite and club seating areas are equipped with televisions. In total, Pepsi Center has over 500 televisions.

Throwing Objects/Projectiles
Throwing objects within the facility is prohibited. Guests found throwing any object within the facility may be ejected and subject to arrest.

Ticket Sales Tables
Ticket sales tables are located on the lower level at section 144 and the upper level near section 369. These tables allow guests to get information regarding season tickets and group sales. It is also an informational location for current season ticket holders during a sporting event.

Ticket Policies
Exchanges: Sporting event tickets may be upgraded for a fee, based on availability, on the day of the event at the box office. Unfortunately, tickets may not be exchanged for a different date. This policy may vary from event to event.

Tours
Tours of Pepsi Center are offered year round by the guest relations department and last approximately one hour and twenty minutes.
Winter Tour Times (September 1 to June 1)
Monday and Wednesday — 10 am, 12 pm, & 2 pm
Saturday — 10 am, 12 pm
Sunday and Holidays — No tours
Summer Tour Times (June 1 to September 1)
Monday and Wednesday — 10 am, 12 pm, & 2 pm
Friday — 10 am, 12 pm
Saturday, Sunday and Holidays — No tours

Reservations for groups of 10 and more are suggested as tour group sizes are limited. For information, current rates, and to make reservations please call 303-405-8556 or visit the web site at www.PepsiCenter.com. Tickets are available at Pepsi Center box office.

Tuaca Chill Zone
The Tuaca Chill Zone is a destination bar located at sections 136-138. The Tuaca Chill Zone offers a casual atmosphere with entertaining views of the arena for sports fans and spectators. The Tuaca Chill Zone is open to all guests of Pepsi Center.

Video Walls and Video Cubes
There are two 3’ by 6’ video walls. One is located at the top of the escalators in the Grand Atrium and the other at the top of the escalators in the East Atrium. The video walls will feature promotions for upcoming events and highlights of games. Pepsi Center has an additional four video cubes located at sections 106, 120, 130 & 144.

Web Sites
Find all of the information you want, including schedule of events and games at the following web sites:

www.PepsiCenter.com
www.Nuggets.com
www.ColoradoAvalanche.com
www.ColoradoCrush.com
www.ColoradoMammoth.com
www.ColoradoRapids.com
www.DicksSportingGoodsPark.com
www.ParamountDenver.com

Wheelchair Seating
Permanent accommodations for wheelchair seating are available on all levels of Pepsi Center:

Rinkside (entry level): sections 106 & 144.
Lower level: sections 102, 106, 120, 130, 134, 136, 138, 140 & 144.
ADT Club Level: sections 216, 236 & 256.
Upper level: sections 305, 311, 317, 327, 333, 339, 345, 351, 357, 367, 373 & 379.

Wheelchair and accessible seating tickets are available through the Pepsi Center box office and the advance ticket sales windows. Companion seating is also available for purchase in each of the wheelchair seating sections. Contact the Pepsi Center box office at 303-405-1111 for more information and availability.

Will Call Lobby
Frontier Airlines Will Call Lobby

Tickets left in will call may be picked up beginning two hours prior to a game or event. Guests will be asked to provide picture ID corresponding to the name of the person under which the tickets are held.

Xcel Energy PowerZone
Pepsi Center and Xcel Energy are working together to promote conservation, renewable energy efforts in Colorado and support for low-income energy assistance programs. Visit the PowerZone located at the top of the escalators on the lower level!

Raise funds for Colorado residents who need help with energy bills by taking a Power Shot: Pepsi Center and Xcel Energy have teamed up to assist Energy Outreach Colorado, a nonprofit organization that assists needy families in Colorado with their utility bills. Fans attending Denver Nuggets, Colorado Mammoth and Colorado Crush games will be able to create their own personalized poster for $10. Net proceeds benefit Energy Outreach Colorado.